Frequently Asked Questions
What are the terms and conditions of the various listed services?
The terms and conditions of the specific services are governed by the service provider as per the provided link.
How can I apply for a service?
By going on the service page and clicking on the apply button.
Where can I find the services for my child?
You can click on ‘Age Groups’ to see the services regarding your child’s age group.
What do the steps on the right-hand side mean?
They show the process to be able to make use of the service. Time frames are also included to provide an indication as to how long it will take to go from one step to another.
Which type of services are available?
There are various government services, some of which are originating from servizz.gov, whilst others are from the Ministries concerned directly. Additionally, there are services that come from NGOs.
What is the function of the MyChild portal?
The MyChild portal acts as a means to showcase all available services for children aged 0 to 18.
The portal’s aim is to inform parents/guardians, on all available services according to their need so that they can choose the best suited service according to their need. Ultimately, MyChild does not provide services itself.
What is the MyChild (Uliedna) portal?
MyChild is a central online platform that brings together services, information, and resources for children and young people aged 0–18, as well as support for parents, guardians, and educators.
Who can use the MyChild website?
The portal is designed for parents, guardians, educators, youth workers, and anyone seeking services related to children aged 0 to 18, in areas such as education, development, health, and well-being.
Do I need an eID to access services?
There is no need for an e-ID on the MyChild website to view the service but many individual services then require an e-ID log in, on their specific website.
You can add a child by clicking on the 'person' icon at the top right of the page. Then scroll down and tick the consent form and then click on 'Add Child'. Then fill in the fields regarding the Child you wish to add. Finally click on 'Save Children Details'.
